Privacy Policy

Last updated: May 16,2026

This Privacy Notice explains how Inclusion Bridge collects, uses, stores and protects personal information when you use our website, submit forms, contact us, register as a candidate, enquire as a parent, or contact us as a school.

Inclusion Bridge is committed to protecting personal information and handling it responsibly.

1. Who We Are

Inclusion Bridge provides education support coordination, candidate registration, parent/school introductions, matching support, candidate preparation, quality assurance and professional development pathway guidance.

For privacy-related enquiries, contact: info@inclusionbridgeuae.ae

2. Information We May Collect

We may collect personal information from candidates, parents, schools and website users.

Candidate Information

For LSAs, TAs, shadow teachers and education support professionals, we may collect:

Full name
Contact details
Email address
Mobile / WhatsApp number
Location
Nationality
Languages spoken
CV
Qualifications
Training certificates
Work experience
References
Availability
Role preferences
Age groups supported
SEND/inclusion experience
Visa/work status information where relevant
Passport or Emirates ID details where required for verification
Training completion evidence
Coaching and mentoring notes
Candidate profile information
Communication records
Feedback from parents or schools

Parent and Child Information

For parents or guardians, we may collect:

Parent/guardian name
Contact details
Email address
Mobile / WhatsApp number
Location
Preferred contact method
Child’s first name
Child’s age
Year group / grade
School or nursery name
Curriculum
Type of support requested
General support needs
Additional learning needs information
SEND / student of determination information where provided
School recommendations where provided
IEP, support plan or professional report information where provided
Parent preferences
Uploaded documents
Communication records
Feedback and review information

School Information

For schools, we may collect:

School name
School location
Curriculum
School website
Contact person name
Job title
School email address
Phone number
Candidate requirements
Support request details
Role descriptions
School policies or onboarding requirements where provided
Communication records
Feedback on candidates

Website and Technical Information

We may collect:

Website enquiry information
Form submissions
IP address
Browser type
Device information
Website usage data
Cookies or similar tracking data, where used

3. How We Use Personal Information

We may use personal information to:

Respond to enquiries
Register candidates
Register parent support requests
Register school requests
Review candidate suitability
Create candidate profiles
Provide Welcome Pack information
Provide training access guidance
Monitor training completion
Arrange coaching and mentoring
Support parent-candidate matching
Support school-candidate matching
Share candidate profiles with parents or schools where appropriate
Arrange introductions or interviews
Provide quality assurance
Collect feedback
Manage package enquiries and services
Maintain safeguarding and professional standards
Keep records of communication
Improve our services
Comply with legal, regulatory or safeguarding obligations
Protect the rights, safety and interests of children, parents, candidates, schools and Inclusion Bridge

4. Legal Basis and Consent

Where required, Inclusion Bridge will rely on consent or another lawful basis to process personal information.

By submitting a form, sending documents, registering with Inclusion Bridge, or using our services, you confirm that the information provided is accurate and that you consent to Inclusion Bridge processing the information for the purposes described in this Privacy Notice.

Where information about a child is provided, the parent or guardian confirms that they have authority to provide this information.

5. Sensitive Information

Some information provided to Inclusion Bridge may be sensitive, including information about a child’s support needs, SEND, student of determination status, professional reports, safeguarding concerns or health-related information.

We will only use such information where necessary for parent guidance, candidate matching, quality assurance, safeguarding, service delivery or where legally required.

We ask parents and schools to share only information that is relevant and necessary.

6. Sharing Information

Inclusion Bridge may share relevant information with:

Parents seeking support
Candidates being considered for a suitable role
Schools involved in a support request
External training providers, where required for training access
Professional advisers
IT, website, email or cloud service providers
Regulatory or legal authorities where required
Safeguarding authorities or emergency services where necessary

Candidate profiles may be shared with parents or schools where suitable opportunities are available.

Parent or child information may be shared with suitable candidates only where necessary for matching and support discussions.

We do not sell personal information.

7. The National College UK and External Training Providers

Candidates may be given access guidance for The National College UK or another external training provider.

Where training access is provided, some candidate information may be processed by the external training provider in line with its own terms and privacy policy.

Candidates must not share login details or allow another person to complete training on their behalf.

8. Data Security

Inclusion Bridge will take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

This may include:

Password-protected systems
Limited access to personal information
Secure document storage
Careful sharing of information only where necessary
Staff or authorised user confidentiality expectations
Regular review of stored information

No online system can be guaranteed to be completely secure, but Inclusion Bridge will take reasonable steps to protect personal information.

9. Data Retention

Inclusion Bridge will keep personal information only for as long as necessary for the purposes for which it was collected, including registration, matching, quality assurance, safeguarding, legal, regulatory, accounting or dispute-resolution purposes.

If a candidate, parent or school no longer wishes to remain registered with Inclusion Bridge, they may contact us to request that their information is reviewed, updated or deleted, subject to legal, safeguarding or record-keeping requirements.

10. Your Rights

Depending on applicable law, you may have rights to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of information, where permitted
Request restriction of processing, where applicable
Object to certain processing, where applicable
Withdraw consent, where processing is based on consent
Ask how your information is used
Raise a complaint about how your information is handled To make a privacy request, contact:

info@inclusionbridgeuae.ae

11. Children’s Information

Parents or guardians should only provide child information where they have authority to do so.

Child information will be used only for parent guidance, candidate matching, quality assurance, safeguarding or service-related purposes.

We will treat child information carefully and share it only where necessary and appropriate.

12. Confidentiality

All users must treat Inclusion Bridge information, candidate profiles, parent information, school information and child information as confidential.

Candidates, parents and schools must not share confidential information with unauthorised third parties.

13. Marketing Communication

Inclusion Bridge may use contact details to send service-related updates.

We may also send relevant information about services, registration, packages or updates where permitted.

You may ask us to stop sending marketing communications at any time by contacting: info@inclusionbridgeuae.ae

14. Cookies

The Inclusion Bridge website may use cookies or similar technologies to improve website performance, understand website usage and support user experience.

Users may control cookies through their browser settings.

A separate Cookie Notice may be added to the website if required.

15. International Transfers

Some service providers, training platforms, email systems, cloud platforms or website systems may process or store information outside the UAE.

Where this happens, Inclusion Bridge will take reasonable steps to ensure that information is handled appropriately and in line with applicable requirements.